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Please review the frequently asked questions below.
For inquiries related to samples, see the information provided. If you have questions regarding purchased goods or product installation, please contact your retailer directly.
Frequently Asked Questions
Where can I find product warranty information?
You can find warranty details on our Resource Page. If the information you need isn’t listed, please contact the product’s manufacturer directly.
Where can I find product installation information?
Installation guides are available on our Resource Page. If you don’t find what you’re looking for, please contact the product’s manufacturer directly.
Where can I find product specification, certification and rating information?
You can find this information on our Resource Page. If it’s not available there, please reach out directly to the product’s manufacturer.
Can I order a sample?
Samples are available exclusively to authorized dealers and architects.
Homeowners: If you’re looking to view samples, please click here to locate a dealer in your area.
Dealers: Please log in to the Dealer Portal to order samples directly.
If you have questions about sample availability, reach out to your local dealer for assistance.
Where can I file a claim?
If you need to file a claim, please navigate to the File a Claim page and fill out the form. If you have any questions with regard to your claim, please contact us at 800-562-2857.
Where can I find MSDS sheets?
All MSDS sheets can be found on our Resource Center.
