Last modified: June 19, 2018
T&A Supply Company (“we”, “us” or “our”) respect your privacy, and protecting it through our compliance with this policy is our priority.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.tasupply.com (our “Website”) and our practices for collecting, processing, using, maintaining, protecting, and disclosing that information.
This policy does not apply to information that we collect through other means (e.g. other websites or other methods such as telephone calls), or to information collected on any other company or third-party site regardless of whether such site links to or is accessible from our Website. You should carefully read the privacy notices of any other websites.
What personal information do we collect on our Website?
User Provided Information
When ordering or registering on our Website, as appropriate, you may be asked to enter the following information by which you may be personally identified:
Credit Card Information
Other details to help you with your experience
Automatically Collected Information
When you visit this Website, it automatically collects the following information from you.
Date and Time of use
Operating System Information
Information collected through cookies
When do we collect information?
We collect information from you when you register on our Website, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our Website.
As you navigate through and interact with our Website, certain information may be collected automatically, as indicated above.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf our Website, or use certain other site features in the following ways:
To present our Website and its contents to you
To provide you with information, products, or services that you request from us
To improve our Website in order to better serve you
To allow us to better service you in responding to your customer service requests
To administer a contest, promotion, survey or other site features
To quickly process your transactions
To ask for ratings and reviews of services or products
To follow up after correspondence (live chat, email or phone inquiries)
When do we disclose your information?
We may disclose aggregated information about our users and other information that does not identify any individual, in our own discretion.
Additionally, we may use and/or disclose your information as required by law or regulation, or as requested by government authorities or for the protection of persons or property.
How do we protect your information?
We utilize standard industry procedures to protect personal information against loss, manipulation, falsification, unauthorized access, or authorized disclosure. Due to the design of the Internet and networking and computing technologies, we cannot guarantee that communications between you and the Website will be free from authorized access by third parties.
Our Website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our Website as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Help remember and process the items in the shopping cart
Understand and save user’s preferences for future visits
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since web browsers vary, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, it won’t affect the user’s experience.
We do not sell, trade, or otherwise transfer to outside parties your personal information.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We have not enabled Google AdSense on our Website but we may do so in the future.
California Online Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
Users can visit our site anonymously
You can change your personal information:
By emailing us
By calling us
By logging in to your account
We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage subscribers to participate in these surveys because they provide us with important information that helps improve user experience. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking, such as Google Analytics.
Children Online Privacy Protection Act (COPPA)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old. No part of our Website is structured to attract anyone under the age of 13. By using our Website, you represent that you are not less than 13 years of age.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in-site notification
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our Website, sign up through any of our forms using your email address or download content from our site. For further information see the email policies below.
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.
We will use your e-mail address solely to provide timely information about T&A Supply Company, news and information related to our technology and in-person and/or online events such as webinars.
We will maintain the information you send via e-mail in accordance with applicable federal law.
How Do We Protect Your Information and Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information are never transmitted via email.
We may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, T&A Supply Company uses a third party consultant to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send information and updates pertaining to orders
Send you additional information related to your product and/or service
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses
Identify the message as an advertisement in some reasonable way
Include the physical address of our business or site headquarters
Monitor third-party email marketing services for compliance, if one is used
Honor opt-out/unsubscribe requests quickly
Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future promotional or transactional emails, please:
Follow the instructions at the bottom of each email and we will promptly remove you from all correspondence
Contact email@example.com to manually remove you from receiving any communications (promotional or transactional)