Mobile phone example of phone texting service

Attention Kent, WA & Anchorage, AK Customers!

Text the Branch is LIVE for the Kent & Anchorage Will Call teams.

This is an exciting new tool to help improve the ease of communication for customers working with our Kent & Anchorage Will Call teams. Here are some of the ways you can use our new Text the Branch messaging system:

  • Text in to have your Will Call pre-pulled while you are on your way
  • Text in with questions or concerns regarding products or orders and get quick responses
  • Receive reminders about Installer Clinics or Branch Events
  • Receive reminders about promotions and contest notifications
  • Receive coupons for products

The number to text for KENT is 206-352-3385, the number to text for ANCHORAGE is 907-562-7751. Use it NOW to reach our Will Call Teams. Branch associates are ready to service all your flooring needs in the ways that work best for you!

 

Find a Branch

Our headquarters is based in Kent, WA with over 250 employees in 18 locations across the United States.
Our team is globally recognized as the most innovative and supportive in the flooring industry.

INFORMATION

FREQUENTLY ASKED QUESTIONS

Absolutely! To better assist you, please fill out the form on this page and one of our representatives will contact you with a retailer closest to you. For a quicker reply, please contact us toll free at 800-562-2857

Please contact the manufacturer of the product directly for warranty information.

You can find product installation information on any one of the manufacturers websites we partner with. Please navigate to the manufacturers website, or give us a call toll free at 800-562-2857 for more help.

If you know the name of your product and the manufacturer, please contact the manufacturer directly for specification, certification and rating information.

Samples are only available to dealers and architects. Please navigate to the Find a Sample page to fill out the form and one of our representatives will contact you about your request. For faster service, please call us toll free at 800-562-2857.

If you need to file a claim, please navigate to the File a Claim page and fill out a form. If you have any questions with regard to your claim, please contact us at 800-562-2857.

All MSDS sheetscan be found on our MSDS page.

CONTACT US!

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Providing the best customer service for over 60 years. The cornerstone of our business starts with you.